Privacy Policy

Last Updated: 19-Dec-2024

Welcome to Kobul! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and Android application (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Introduction

Kobul is a Bangladeshi matrimony matchmaking platform committed to protecting your personal information and respecting your privacy. This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Services.

2. Information We Collect

We collect several types of information to provide and improve our Services to you.

a. Personal Information

While using our Services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Profile Information: Name, age, gender, marital status, educational background, occupation, and other personal details relevant to matchmaking.
  • Contact Information: Email address, phone number, and postal address.
  • Authentication Information: Username and password for account creation and access.
  • Photos and Videos: Profile pictures and other media you choose to upload.
  • Payment Information: When you make purchases, we collect information required to process your payments.

b. Non-Personal Information

We may collect non-personal information about you whenever you interact with our Services. Non-personal information may include:

  • Usage Data: Information about how you access and use our Services, such as the features you use, the pages you visit, and the time spent on those pages.
  • Device Information: Information about your device, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Location Data: Approximate location data based on your IP address or GPS information if you grant permission.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: Facilitate matchmaking by displaying your profile to other users and suggesting potential matches.
  • To Communicate with You: Send you account verification, updates, security alerts, and support messages.
  • For Personalization: Customize your experience by providing content and features that match your preferences.
  • For Analytics and Improvements: Monitor usage and trends to improve our Services.
  • For Legal Compliance: Comply with legal obligations and protect our rights and interests.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

5. How We Share Your Information

We may share your information in the following situations:

  • With Other Users: Your profile information (excluding contact details) may be visible to other users to facilitate matchmaking.
  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and data analytics.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

6. Data Security

We prioritize the security of your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access and Update: You can access and update your personal information through your account settings.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You may opt-out of receiving promotional communications from us.

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

  • Email: contact@kobulapp.com
  • Address: Kashimpur bazar -9300, Bagerhat Sadar, Bagerhat, Bangladesh

By using Kobul, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Kobul with your personal information as we help you find meaningful connections.

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